POPI ACT/PRIVACY

FTRACE SOMEONE SOUTH AFRICA

Trace Someone South Africa: POPI Act and Privacy

We respect your privacy and protect your personal information.
We follow the Protection of Personal Information Act 4 of 2013 (POPI).

This page explains what we collect, why we collect it, and how you can control it.

Request Information Form

You may ask what personal information we hold about you.
>You can request a copy of your records at any time.
>Additionally you may also object to further processing of your data.

How to get the form:
Please contact us and we will email the form to you.

POPI Complaint Form

We handle personal information responsibly and confidentially.
If you believe we have misused your data, you may lay a POPI complaint.

How to get the form:
Please contact us and we will email the complaint form to you.

Download the POPI Act

Want the full Act for your records?
Click here to download the complete POPI Act.

Privacy Policy

Last updated: August 26, 2023

This Privacy Policy explains how we collect, use, and protect your information.
It also explains your rights under POPI.

“Personal information” has the meaning given in POPI.

Definitions

These terms apply in this policy:

  • Account: Your unique access profile for our service.

  • Company: Trace Find Search People South Africa.

  • Address: 45 Stellenzicht Estate, 32 Kingfisher Crs, Meyersdal, Alberton, 1448.

  • Cookies: Small files that store browsing information.

  • Country: South Africa.

  • Device: Any device that can access the service.

  • Personal Data: Information that identifies a person.

  • Service: This website and tracing services.

  • Service Provider: A third party assisting operations.

  • Usage Data: Data collected automatically from site use.

  • Website: tracefindsearchpeoplesouthafrica.co.za

  • You: Any person using the service.

What We Collect

Personal Data You Provide

We may ask for basic details so we can help you.
This may include:

  • Email address

  • First and last name

  • Phone number

Usage Data We Collect Automatically

We collect limited technical data to improve the site.
This may include:

  • IP address

  • Browser type

  • Pages visited

  • Visit times

  • Device identifiers

Mobile access may also collect operating system details.

Cookies and Tracking

We use cookies to improve your website experience.
Cookies help the site work smoother and stay secure.

You can disable cookies in your browser.
Some features may not work if you do.

How We Use Personal Data

We use your data to:

  • Provide and maintain the service

  • Respond to your requests

  • Contact you when needed

  • Improve site and service quality

  • Send updates, unless you opt out

We do not sell your personal data.
>We do not share it without a valid reason.

How Long We Keep Data

We keep personal data only as long as needed.
We also keep data when the law requires it.

Usage data may be stored longer for security or analysis.

Where We Process Data

We process data at our offices and service locations.
Your data may be transferred outside your area.
Those regions may have different privacy laws.

By using this site, you agree to this transfer.
We protect your data during any transfer.

When We May Share Data

We may share data only when required.

Business Transfers:
If the business merges or sells assets, your data may transfer.
We will notify you first.

Legal Requirements:
We may disclose data if law enforcement requires it.
We may also disclose data to protect rights and safety.

Security

We use secure systems to protect your information.
No online system is fully risk-free.
So we cannot guarantee absolute security.

Children’s Privacy

This service is not for anyone under 13.
We do not knowingly collect child data.
If we find it, we delete it fast.

External Links

This site may link to third-party sites.
We do not control their content or privacy rules.
Subsequently please review their policies before sharing data.

Policy Updates

We may update this policy when needed.
>We will post changes on this page.
>We will update the “Last updated” date.

Your Responsibilities

You confirm that your information is accurate and complete.
>Furthermore you agree to update us if it changes.
>You consent to processing under this policy.

Contact Us

Questions about privacy? Contact us here:

Email: admin@tracefindsearchpeoplesouthafrica.co.za
Johan: 082 335 3447

FAQ

FAQs: POPI Act and Privacy

What is POPI and why does it matter?
POPI is South Africa’s privacy law. It protects your personal information and limits how businesses use it.

What personal information do you collect?
We may collect your name, email address, phone number, and basic usage data from the website.

Why do you need my personal information?
We use it to provide tracing services, respond to requests, and improve the website.

Do you share my personal information?
No. We do not sell or share your personal data without legal or operational need.

How can I see the information you hold about me?
Request a Personal Information Form. We will email it to you on request.

How do I lodge a POPI complaint?
Request a POPI Complaint Form. We will email it to you and guide you through the process.

What are cookies and why do you use them?
Cookies are small files that help the site work correctly and track usage patterns.

Can I block cookies?
Yes. You can disable cookies in your browser. Some parts of the website may not work properly.

How long do you keep my data?
Moreover we keep it only as long as needed for service delivery or legal requirements.

Is your service safe for children?
Our service is not designed for anyone under 13, and we do not knowingly collect their data.

TRACE SOMEONE SOUTH AFRICA